Last updated: 12/09/2025

These Terms govern the use of resilientrunners.co.uk, digital product purchases, and coaching services offered by Resilient Runners.

 

1. Acceptance of Terms

By using this website, submitting an application, purchasing a product, or engaging in coaching, you agree to these Terms.

 

2. Coaching Services

  • Coaching is delivered online through our coaching app, email, or messaging platforms.

  • Results vary between individuals and are not guaranteed.

  • You are responsible for training safely and following medical advice.

  • Coaching may require completing onboarding forms and assessments.

 

3. Digital Products

  • All PDF products are delivered instantly via secure download links.

  • Due to the digital nature of the products, refunds are not offered once the file has been accessed.

  • You may not share, resell, or redistribute any digital content.

 

4. Payments

  • Payments are processed securely through Stripe (via SureCart).

  • We do not store card details.

  • Prices are listed in GBP unless stated otherwise.

 

5. Refund Policy

5.1 Coaching Services

Coaching may include a 14-day money-back guarantee (if stated on the sales page).
Refunds outside this period are not provided unless required by law.

5.2 Digital Products

All digital downloads are non-refundable once delivered.

 

6. User Responsibilities

You agree not to:

  • Misuse the website

  • Copy or distribute protected content

  • Attempt to bypass security features

  • Use content for commercial purposes without permission

 

7. Health Disclaimer

Running, strength training, and mobility work involve physical activity.
By using our coaching or products, you confirm:

  • You are physically able to participate

  • You have consulted a medical professional if necessary

  • You accept responsibility for your own safety

Resilient Runners is not liable for injuries resulting from improper exercise, training errors, or ignoring medical guidance.

 

8. Intellectual Property

All website content, branding, PDFs, videos, and materials are owned by Resilient Runners.
You may not copy, modify, or redistribute content without written permission.

 

9. Limitation of Liability

Resilient Runners is not liable for:

  • Injuries related to exercise

  • Misuse of programs or products

  • Technical issues or website downtime

  • Incorrect implementation of advice

Our services are educational and guidance-based.

 

10. Termination

We may suspend access to coaching or services if:

  • Terms are violated

  • Payments fail

  • Abusive behavior is exhibited

 

11. Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.

 

12. Contact

For questions:

Email: james@resilientrunners.co.uk
Website: resilientrunners.co.uk