Last updated: 12/09/2025

Resilient Runners (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit resilientrunners.co.uk, purchase digital products, join our newsletter, or apply for coaching.

 

1. Information We Collect

1.1 Information You Provide Directly
  • Name
  • Email address
  • Phone number
  • Application form responses
  • Coaching enquiries
  • Newsletter sign-ups
  • Payment details (processed securely via Stripe/SureCart — we do not store card numbers)
  • PDF product purchase information
  • Any information you submit through contact forms
1.2 Information We Collect Automatically
  • IP address
  • Browser type & device information
  • Pages viewed
  • Time spent on site
  • Cookies for basic site functionality and analytics

We do not use aggressive tracking, retargeting, or third-party advertising cookies.

 

2. How We Use Your Information

We use your information to:

  • Provide coaching services
  • Deliver digital products
  • Respond to inquiries
  • Send coaching updates and newsletters (only if subscribed)
  • Improve website performance
  • Process payments via Stripe/SureCart
  • Communicate with you about your account, orders, or applications

We will never sell your personal data.

 

3. Legal Basis for Processing (GDPR)

We process data under:

  • Consent (newsletter sign-ups, coaching applications)
  • Contract (digital product purchases or coaching agreements)
  • Legitimate interest (site analytics and performance improvements)

 

4. How We Share Information

We only share data with:

  • Payment processors (Stripe via SureCart)
  • Email providers (e.g., MailerLite, Mailchimp, or similar)
  • Hosting platforms (WordPress hosting provider)
  • Video platforms (Vimeo, YouTube — for video demonstrations)

These providers meet GDPR requirements.

We do not share your data with advertisers or unrelated third parties.

 

5. Data Storage & Security

We use secure, encrypted systems and reputable hosting providers.
Digital purchases are delivered securely via SureCart.
We keep data only as long as necessary for legal or operational reasons.

 

6. Your Rights (GDPR)

You may request at any time:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your data
  • Restriction of processing
  • Withdrawal of consent
  • Export of your data

Email: james@resilientrunners.co.uk

 

7. Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors use the site.
You may disable cookies in your browser settings.

 

8. Third-Party Links

We may link to external sites (e.g., YouTube, Instagram).
We are not responsible for their privacy practices.

 

9. Contact Us

For privacy-related requests:

Email: james@resilientrunners.co.uk
Website: resilientrunners.co.uk